Last Updated On 27-Nov-2024
Effective Date 01-Jul-2024

Our Commitment to Balance

At EliteInvoice, we believe in perfect balance – not just in your books, but in how we handle your data. As a challenger in the invoicing software space, we’ve built our privacy practices on a foundation of transparency, security, and respect for your information.

Who We Are

EliteCoders Trading (operating as EliteInvoice)
44927 George Washington Blvd #265
Ashburn, VA 20147
Email: emad@elitecoders.co
Phone: (703) 584-7672

Information We Collect and Why

We keep it simple. We collect only what’s needed to provide you with exceptional invoicing services:

• Account Information: What you provide when signing up
• Usage Data: How you interact with our platform
• Invoice Data: The information you input to create invoices
• Payment Processing Data: Required for handling transactions

How We Use Your Information

We use your data to:

• Power our AI-driven invoice creation system
• Process payments and manage your account
• Provide customer support
• Generate financial insights
• Improve our services
• Send relevant updates about our platform

Your Data, Your Control

Unlike bigger players who make it complicated, we keep it straightforward:

• Access your data anytime
• Export your information when needed
• Modify or delete your account information
• Opt-out of marketing communications
• Request complete deletion of your account

Data Retention

We retain your data for:

• Active accounts: As long as your account remains active
• Closed accounts: 90 days after closure for basic information
• Financial records: 2 years (as required by law)
• Analytics: Anonymized data may be retained for improvement purposes

Security: Our Balance Sheet’s Strongest Asset

We protect your data with:

• End-to-end encryption
• Regular security audits
• Secure data centers
• Continuous monitoring
• Industry-standard security protocols

Sharing Your Information

We’re selective about sharing your data:

• Payment processors: For handling transactions
• Analytics providers: To improve our service
• Legal requirements: When required by law
• Never: We never sell your data to third parties

Updates to This Policy

We’ll notify you of significant changes via email and provide a 30-day notice before they take effect.

Your Rights Matter

Contact our Data Protection Officer at emad@elitecoders.co for:

• Questions about your data
• Requests to modify or delete your information
• Concerns about our privacy practices
• Copies of your data

Cookies and Tracking

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Questions or Concerns?

As a challenger brand, we pride ourselves on being more responsive than the big players. Reach out to us at emad@elitecoders.co – we typically respond within one business day.

View our Cookie Policy and Terms of Service